DELIVERY

We have to make a small charge for delivery:- (all nett prices excluding VAT)

• All orders received before 2.00pm will be despatched on the same day (Stock permitting, Excluding Saturdays, Sundays and Bank Holidays)

• Orders over £35.00 to UK mainland addresses will be carriage FREE.

• For orders under £35 a small shipping charge is made, charges from only £4.50

• Orders to The Channel Islands, Isle of Man and Ireland have different carriage charges, as shown during check-out.

• We offer a UK Mainland Next WORKING DAY Delivery Service, starting at £8.50 per order.

• Any back orders are sent carriage Free.
• Delivery Times: To comply with current distance-sales regulations, all items have a stated expected delivery time, depending upon your selected shipping method. We do try to advice when products have low stock levels or prevent ordering when out of stock.

PAYMENT
Payment is processed online via SagePay (All major credit & debit cards) or by PayPal..

PRICES
All prices shown throughout this website or at our trade/retail counter and in all correspondence exclude VAT. All prices shown are correct at time of publishing & whilst every effort will be made to maintain these prices, they are subject to alteration without notice.

ACCOUNTS
ESR Electronic Components Ltd supplies all local authorities & government dept. - all schools, colleges and government dept. have automatic account facilities. We do NOT offer Trade accounts.

SPECIFICATIONS
The company’s policy is one of continuous development and improvement of its products and therefore the right is reserved to supply products which may differ slightly from those described on our website. Sizes appearing throughout, although accurate at the time of going to press, should be regarded as approximate. No liability can be accepted for errors or omissions.

TECHNICAL ADVICE
Warranty shall not be affected by and no obligation or liability shall result from providing technical advice or service in connection with the customer’s order or goods supplied.

ORDER CANCELLATIONS
Cancellation of an order can only be accepted by prior agreement. Under no circumstances can cancellations be accepted for items ordered specially on a customers behalf.

GUARANTEE
Please retain the manufactures packaging in case you have to return the goods for any warranty work. All goods listed are brand new and are from leading manufactures. Claims under guarantee should be made in writing or by telephone. Please indicate date of purchase, sales order number and nature of the fault. Authorisation from ourselves must be obtained before returning any item. Certain items - Cables, Fuses, SCR's and Voice coils are not normally covered under manufactures warranty. Goods must be securely packaged and include your name, address and the reason why goods are being returned. Your goods must be fully insured against loss or damage. Misuse is not covered and we reserve the right to retain goods for independent inspection before repair or replacement is made. Refunds will only be given if it is impossible to repair or replace an item. We do not operate a repair service for goods out of warranty or purchased from another supplier.

RETURNS
You may return faulty or goods sent in error, but please do not return goods otherwise. We do not operate an “on approval” system therefore if you return goods that are neither faulty or sent in error, we may make a charge of 20% to cover our restocking and inspection costs. Software may not be returned under any circumstances. Under no circumstances can returns be accepted for items ordered specially on a customers behalf. No claims will entertained unless made in writing within seven days of delivery. Please telephone our sales dept for authorisation before returning any item.

COPYRIGHTS & PATENTS
Items on this website may be subject to patents or other forms of legal protection. No liability is accepted for infringement of any such rights. All trade marks & trade names are the property of their respective companies / owners. Reproduction of any part or whole of this web site without prior consent is strictly prohibited.

ILLUSTRATIONS & DESCRIPTIONS
Any illustrations or descriptions on this web site are intended as a guide only to help in the easy identification of products. Illustrations in particular should not be taken as an accurate representation of any product or part thereof.

DIMENSIONS
All sizes are metric (mm) and are nominal unless otherwise stated. Imperial sizes (inches) are occasionally shown. Any packs sold by weight or volume are sold by metric measure in accordance with current UK regulations.